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What’s new with us? What’s new in content? Welcome to Stratton Craig's blog.
14 Sep 2018 | Financial services | In the news | Social media | Claire Wilson
#nofilter – Is there such a thing as too much transparency?
These are interesting times for a copywriting agency: another day, another tweetstorm from the leader of the free world. As US President, Donald Trump has become notorious for his unbridled...
7 Sep 2018 | Business stories | English language | Colm Hebblethwaite
Honestly mistaken: TSB, Paul Pester and trust in a world of selective truth
What is the difference between a truth and a fact? April 2018 saw an IT meltdown leave thousands of TSB customers locked out of their accounts. CEO Paul Pester scrambled to...
10 Aug 2018 | English language | Stratton Craig
Stop yelling at your readers! There’s a time and a place for exclamation marks
To the untrained eye, punctuation might not seem to have a much of an impact on a piece of writing. Of course, we all know the perils of a misplaced...
6 Aug 2018 | Buzzwords | English language | Stratton Craig
Are acronyms a help or a hindrance? Well that depends…
We see acronyms everywhere in our daily lives and abbreviations such as PIN, DNA and NHS are used so frequently that their meanings have become universally understood (maybe even more...
7 Jun 2018 | Content marketing | Technical writing | Colm Hebblethwaite
Making the complex simple: top tips for writers
The point of good content is to convey information to the reader in the simplest and most direct way possible. This is pretty easy to do if you are writing...
18 May 2018 | Copywriting | English language | Anna Fozzard
We believe words matter…and The Telegraph agrees with us
Not surprisingly, words are something we’re passionate about. And that’s because we believe that words, language and communication matter. The right words can change minds, win hearts and spread ideas....
13 Apr 2018 | Content strategy | Copywriting | Nina Whittaker
Briefing: the (not so) secret ingredient of the best agency relationships
Over nearly 10 years’ managing projects of all shapes and sizes, I’ve come to realise that the most successful projects are, nine times out of ten, those with the best...
12 Apr 2018 | Financial services | Claire Wilson
The seamless customer experience – Where are the chinks in your armour?
A bump in the road A small and silly thing happened to me recently, leading me to ponder how minor hiccups can have a big impact on an otherwise seamless customer...
23 Mar 2018 | Content strategy | SEO | Claire Wilson
Common sense SEO for the long term
You don’t have to look very far these days to find someone banging on about algorithm changes at Google and Facebook and predicting that the (digital) world as we know...
7 Mar 2018 | Content marketing | Claire Wilson
5 Cures for Common Content Ailments
“Built smart content and put it in smart places”. Content Marketing sounds so easy when you break it down to a simple definition, but a lot of the companies we...