{"id":70544,"date":"2013-05-15T12:28:38","date_gmt":"2013-05-15T12:28:38","guid":{"rendered":"https:\/\/www.strattoncraig.com\/insight\/turn-followers-into-customers\/"},"modified":"2013-05-15T12:28:38","modified_gmt":"2013-05-15T12:28:38","slug":"turn-followers-into-customers","status":"publish","type":"post","link":"https:\/\/www.strattoncraig.com\/us\/insight\/turn-followers-into-customers\/","title":{"rendered":"Turn followers into customers"},"content":{"rendered":"<p>&nbsp;<br \/>\nCompanies are now using <a href=\"https:\/\/www.strattoncraig.com\/services\/digital-copy\/\" target=\"_blank\" rel=\"noopener\">digital communications<\/a> to connect with customers who were previously out of their reach, including <a href=\"https:\/\/www.strattoncraig.com\/services\/global-content\/\" target=\"_blank\" rel=\"noopener\">international audiences<\/a>. However, the best digital marketing strategies achieve more than directing traffic to a company\u2019s website, or recruiting followers to social media pages.<br \/>\nThe Swedish branch of UNICEF recently identified a problem with its\u00a0<a href=\"https:\/\/www.strattoncraig.com\/services\/digital-copy\/social-media\/\" target=\"_blank\" rel=\"noopener\">social media strategy<\/a>: the Facebook page had attracted more than 180,000 \u2018likes\u2019, and the Twitter account around 10,000 followers, but very few of these digital supporters were donating money.<br \/>\nA campaign was launched to counteract this, with the tagline \u2018Likes don\u2019t save lives. Money does\u2019.<br \/>\nConverting attention to income is important, whatever service or product a company is offering. We\u2019ve compiled a list of ways that you can improve conversions, even if you are working to a tight budget.<br \/>\n<strong style=\"font-size: 14px; line-height: 19px;\">Provide free, well-researched content<\/strong><span style=\"font-size: 14px; line-height: 19px;\">. Digital browsers have access to an entire world of products, services and information, so persuading them to buy from your company is difficult. An engaging tone is appealing, and offering free, helpful content to your visitors is equally valuable to your company. Visitors who receive beneficial information are more likely to trust and make use of your paid services.<\/span><br \/>\n<strong style=\"font-size: 14px; line-height: 19px;\">Understand what your audience is looking for<\/strong><span style=\"font-size: 14px; line-height: 19px;\">. Study the recipients of your digital communications, and consider what they are looking for when they browse the internet. If you occupy a niche market your visitors might be interested in blog posts offering guidance. If you\u2019re in a digitally competitive industry (such as fashion, or leisure and tourism) they could be after exclusive offers.<\/span><br \/>\n<strong style=\"font-size: 14px; line-height: 19px;\">Engage with your digital visitors<\/strong><span style=\"font-size: 14px; line-height: 19px;\">. Do not simply promote your company. By ensuring your content is informative, diverse and interesting, you can interact with visitors. This is particularly important for direct messages, or responses to queries and complaints. Personalising these communications shows your followers that you value their input, and will help you build relationships with them.<\/span><br \/>\n<strong style=\"font-size: 14px; line-height: 19px;\">Limit your use of promotional messages<\/strong><span style=\"font-size: 14px; line-height: 19px;\">. Posting too many sales messages on your Facebook page, or frequently emailing promotions to your followers, is likely to drive them away. Mixing a limited number of sales communications with useful content and an engaging tone will make them appear more interesting and readable.<\/span><br \/>\n<strong style=\"font-size: 14px; line-height: 19px;\">Offer exclusive benefits to your digital followers. <\/strong><span style=\"font-size: 14px; line-height: 19px;\">When you do post promotions or sales messages online, include special benefits for your digital followers. Rewarding them for interacting with you invites future engagement.<\/span><br \/>\nIf you&#8217;d like to discuss how we can help you to enhance your digital presence and convert more visitors, <a href=\"https:\/\/www.strattoncraig.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Companies are now using digital communications to connect with customers who were previously out of their reach, including international audiences. However, the best digital marketing strategies achieve more than directing traffic to a company\u2019s website, or recruiting followers to social media pages. The Swedish branch of UNICEF recently identified a problem with its\u00a0social media [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[314,448,312],"tags":[],"class_list":["post-70544","post","type-post","status-publish","format-standard","hentry","category-copywriting-us","category-digital-copywriting-us","category-social-media-copywriting-us"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Turn followers into customers - Stratton Craig - Global Copywriting &amp; Content Marketing Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.strattoncraig.com\/us\/insight\/turn-followers-into-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Turn followers into customers - Stratton Craig - Global Copywriting &amp; Content Marketing Agency\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Companies are now using digital communications to connect with customers who were previously out of their reach, including international audiences. 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