{"id":69977,"date":"2023-09-25T11:40:56","date_gmt":"2023-09-25T10:40:56","guid":{"rendered":"https:\/\/www.strattoncraig.com\/insight\/sustainability-reporting-anxiety-greenhushing-is-not-the-answer\/"},"modified":"2025-03-07T16:58:24","modified_gmt":"2025-03-07T16:58:24","slug":"sustainability-reporting-anxiety-greenhushing-is-not-the-answer","status":"publish","type":"post","link":"https:\/\/www.strattoncraig.com\/us\/insight\/sustainability-reporting-anxiety-greenhushing-is-not-the-answer\/","title":{"rendered":"Sustainability reporting anxiety \u2013 and why \u2018greenhushing\u2019 is not the answer"},"content":{"rendered":"<p><span data-contrast=\"none\">While editing an environmental, social and governance (ESG) report for a US corporation recently, I noticed someone had cut the paragraph I\u2019d written on how its carbon footprint was calculated.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cI don\u2019t think we want to say all this,\u201d one of the senior executives had commented in the margin. \u201cOur peers don\u2019t really explain their methodology. If we do, we could stand out for the wrong reasons.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We talked it through over videocall the next day and in the end some of the text was restored \u2013 but not all of it.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Some might call this \u2018greenhushing\u2019 \u2013 the buzzword for when a company stays quiet on aspects of its sustainability efforts to avoid scrutiny. It sounds sinister but, as a copywriting agency that works in close partnership with companies on their <a href=\"https:\/\/www.strattoncraig.com\/us\/sustainability-attracts-investors\/\">ESG and climate risk reports<\/a>, we know this silence reflects genuine anxiety among some senior leaders about damaging their brands.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Here\u2019s why we believe greenhushing is an understandable corporate response in the current climate \u2013 but not ultimately the best way to safeguard reputation.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Reticence is understandable<\/h3>\n<p><span data-contrast=\"none\">Regulators around the world are increasingly clamping down on greenwashing, and we\u2019re seeing the beginnings of what could be a wave of <\/span><span data-contrast=\"none\">litigation against firms<\/span><span data-contrast=\"none\"> that make unsubstantiated claims about their progress to tackle climate change.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">When news of these cases are amplified by kneejerk news stories and trial by social media, it\u2019s no wonder some companies are clamming up about their environmental and social goals. A recent survey by climate consultancy South Pole of 1,200 large private firms with climate targets found that one in four <\/span><span data-contrast=\"none\">did not plan to publicise them<\/span><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The proliferation of ESG reporting frameworks has not helped, although it is hoped that the standards now coming out of the recently formed International Sustainability Standards Board will finally succeed in setting a global baseline of consistent and comparable information. In the absence of this universal approach, companies have been forced to create their own metrics and definitions of success, which they then nervously compare to those of their peers. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">An added complication is that a company\u2019s greenhouse gas emissions, especially in its supply chain or the use phase of its products, often have to be estimated using proxy data, and different carbon accounting firms have different methodologies. This leaves companies fearful of being unfairly compared with their peers and worried about how to explain the nuances of their carbon footprints.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">As one client put it to us recently: \u201cObviously we\u2019d like to be seen as a sustainability leader. But with our disclosures, we want to be somewhere in the middle of the pack.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Silence is not golden<\/h3>\n<p><span data-contrast=\"none\">Zipping lips is one way to protect an organisation from greenwashing accusations or political backlash, but it has its limitations.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">More than three-quarters of institutional investors surveyed in <\/span><strong><a href=\"https:\/\/www.ey.com\/en_uk\/assurance\/how-can-corporate-reporting-bridge-the-esg-trust-gap\">EY\u2019s latest Global Corporate Reporting and Institutional Investor Survey<\/a><\/strong><span data-contrast=\"none\">, complained that companies were creating a \u201ctrust deficit\u201d by being \u201chighly selective\u201d in what ESG information they disclosed to investors. And the <\/span><strong><a href=\"https:\/\/www.ey.com\/en_uk\/climate-change-sustainability-services\/risk-barometer-survey-2022\">EY 2022 Global Climate Risk Barometer<\/a><\/strong><span data-contrast=\"none\">, an analysis of climate risk disclosures made by more than 1,500 companies worldwide, found that companies were \u201cnot providing meaningful commentary about the challenges they face\u201d, with more than half of those surveyed either not conducting scenario analysis, or not disclosing the results.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">In other words, it\u2019s not just what companies say in their ESG and climate risk reports that is stoking investor scepticism but what they leave <\/span><i><span data-contrast=\"none\">unsaid. <\/span><\/i><span data-contrast=\"none\">\u201cIf we are to accelerate progress, we need companies to be more transparent about the process they\u2019re following to achieve their emissions targets, the investments they\u2019re making, and what they\u2019re doing in the event they miss those targets,\u201d the report concluded.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Clamming up on climate risk and decarbonisation efforts, has other disadvantages too. It limits knowledge-sharing, role-modelling and collaboration within industries, potentially leading to less ambitious targets and stuttering innovation. Ultimately, we believe this could erode the confidence of all stakeholders, not just investors. As regulators increasingly step in to mandate disclosures, businesses that have stayed quiet may find they have a bigger mountain to climb to prove they are capable of transitioning to a low-carbon economy.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cWe cannot afford to lose time,\u201d says Renat Heuberger, CEO of climate consultancy South Pole. \u201cTo move ahead, we need a future in which society has the ambition and ability \u2013 but also the confidence \u2013 to address climate change on the scale that is required. This is impossible if progress happens in silence.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Perfect is the enemy of great<\/h3>\n<p><span data-contrast=\"none\">When companies come to us to partner on sustainability reports, we find the overwhelming majority want to accelerate positive change and recognise the vital role business plays.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">During the interviewing phase, they tend to be frank and vocal about their decarbonisation and\/or climate risk mitigation initiatives \u2013 the highs and lows, the successes and failures, the hurdles and complexities.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Naturally, when the report drafting begins, we help them convey the strengths of their strategy, shining the beam on examples of robust governance, target-setting and progress, showing how they are proactively tackling challenges.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Sometimes this means respectfully pushing back against their desires to eliminate any reference to &#8216;bad news\u2019, such as an initiative that was scrapped because it failed to lower greenhouse emissions or had a negative impact on sales.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The truth is that decarbonisation is difficult, and stakeholders will understand that if it is communicated well. Just as readers can distinguish easily between an advert and a news article, so they will raise an eyebrow at a corporate sustainability report that is eerily quiet on material matters or just too good to be true. It\u2019s our job as writers and content strategists to help organisations strike the right balance with an authentic narrative that is as credible as it is compelling.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Earning the trust of stakeholders is not about having all the right answers, but demonstrating year-on-year how you are learning, collaborating and progressing. And we believe that means speaking up in the global conversation.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Find out more about our <a href=\"https:\/\/www.strattoncraig.com\/us\/service\/sustainability-report-writing\/\">sustainability report writing services<\/a>, or <a href=\"https:\/\/www.strattoncraig.com\/us\/contact-2\/\">get in touch<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While editing an environmental, social and governance (ESG) report for a US corporation recently, I noticed someone had cut the paragraph I\u2019d written on how its carbon footprint was calculated.\u00a0 \u201cI don\u2019t think we want to say all this,\u201d one of the senior executives had commented in the margin. \u201cOur peers don\u2019t really explain their [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":67842,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[322],"tags":[],"class_list":["post-69977","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sustainability-report-writing-us"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sustainability reporting anxiety \u2013 and why \u2018greenhushing\u2019 is not the answer - Stratton Craig - Global Copywriting &amp; Content Marketing Agency<\/title>\n<meta name=\"description\" content=\"Greenhushing is an understandable corporate response in the current climate \u2013 but not the best way to safeguard reputation. 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